What our Customers say...
The technicians are knowledgeable and professional, but also friendly.
From the first initial call to the office and until the issues were all taken care of, we were told what to expect, and that gave us peace of mind that these are the right people for the job.
We couldn't be happier with the way SERVPRO took care of things for us
I can't think of a single improvement to be made. The whole process was seamless. The staff was incredibly nice and helpful. Very prompt. Efficient. A wonderful experience for me during a stressful time. Thank you!
I was a new customer and nervous about the whole process but I was very pleasantly surprised by how helpful SERVPRO of Yonkers was with explaining everything to me. I was so impressed by that as well as the team’s level of professionalism when they came out to my home to look at the damage. They were very honest and made me feel comfortable in the decision to go with your company. I also want to compliment your office staff for being professional as well and answering all the questions that I had in a timely fashion whether it was through email or by phone calls. I will definitely be referring you to potential customers. The job your team did was flawless. Thank you very much and keep up the good work!!
When you have a sewer back up and flood your house, you can't imagine that it will ever all be cleaned up. SERVPRO was there immediately and had the entire mess cleaned up VERY quickly. I was amazed by the service, the follow-through, and all of the communication. Highly recommend!
A SERVPRO of Yonkers South crew was at our house very soon after we had called them. I don't know what we would have done by ourselves but they knew just what to do to help us. They had all the necessary equipment like water vacuums, fans, and dehumidifiers. One of our toilet tanks had cracked and sprayed water around nonstop with most of it going down a heat vent into the ceiling in the basement and some soaking into our upstairs bedroom carpeting. We had a lake in the basement and Niagara Falls coming down almost all over the ceiling down there. The team carefully moved furniture, tore out water damaged carpeting, checked areas for hidden water, and then got things dried out for us. Thank you to the SERVPRO company for taking care of the problem so professionally.
SERVPRO is an excellent organization. Early one morning I woke up to the sound of water gushing from my bathroom. I immediately called SERVPRO. They assembled a crew and arrived at my house extremely fast. They assessed the damage and came up with a game plan to effect the restoration and laid it out with me, step by step. They answered my many questions and I didn't have to worry about anything. The process was completed on scheduled and to my satisfaction and the service greatly exceeded my expectations. I highly recommended the company.
We recently had 6in. of water fill our finished basement due to rain storm, and in conjunction with a power outage we were in serious need of help! Thankfully, SERVPRO responded quickly. The staff was professional, empathetic, careful and quick with the removal and clean up process and we are grateful. If you ever need help in the future, rest assured you will be in good hands with SERVPRO. 5 stars for sure!
During the recent heavy rainfall our sump pump was not able to keep up and flooded our entire finished basement. I called SERVPRO of Yonkers South immediately and they showed up with a crew that was able to help us. They were able to get the carpet out quickly and prevent any further damage to the space. Their team was great and I would never hesitate to call them again.
SERVPRO of Yonkers was incredible when we asked for help with damages in our home caused by rain water. All my thanks to everyone on the team!
I was comforted at how understanding the SERVPRO response team was. They made the cleanup of my house fire feel personal rather than just business. They did an amazing job with my home, I was very please with the outcome.
I just wanted to let you know that your team was very, very polite and respectful of us and our property. IF... anything were to happen like the fire damage we had in our home, again, I would want the same team players to come out here! Thank you for hiring such out-going and trustworthy people. Trust is very important when you have strangers coming into your home. Especially during such a difficult experience. Thank you again and let your team know they did an excellent job for us and for the SERVPRO of Yonkers South company.
We recently had some smoke damage occur in our kitchen from an oven fire & one of our first calls was to SERVPRO of Yonkers. The team then promptly came out to our home to help us. This was not our 1st experience with them, but when dealing with our home and personal belongings we knew we needed the BEST. They did a great job of assessing the situation and providing information as to how the clean up process was going to go. They were so kind, going through the steps needed to fix the damage & being compassionate, going above & beyond for us. The staff was very knowledgeable and kept in constant communication with us throughout the whole process. Every member of the staff was very helpful and accessible. When you experience fire or water damage, it can be stressful...so we are very thankful that there is such a caring company out there, showing compassion for their clients, as well as, remedying their issues. The biggest thank you to everyone at the company for their great advice and serious attention to detail throughout the whole ordeal!
From the first time I called the SERVPRO of Yonkers company approximately 5 years ago, they were very accommodating, knowledgeable and professional. They responded quickly to an emergency flooding situation for a tenant and recommended additional steps to ensure the space was suitable for the tenant to return to later on. I manage a facilities maintenance department for a large commercial leasing company and we frequently have emergencies and damages that need to be responded to promptly. Anything from plumbing line breaks that cause flooding and water damage, sewer backups, roof leaks, fires etc… and each time SERVPRO has been absolutely committed to making sure our properties are restored and turned over to us in tip top shape. Thank you for helping our company take care of our tenants and our properties.
We recently had a fire in our manufacturing facility and I called SERVPRO to assist us. We had soot everywhere. They showed up very quickly and met us onsite to discuss what needed to happen to get us back up an running again. They were able to start working and get the facility cleaned with minimal disruption to our production areas. They also helped us understand the process as we had never been through this before. Great service.
In the unfortunate event that you incur any kind of damage to your business, I highly recommend reaching out to SERVPRO to take care of the cleanup and restoration process. We had a wonderful experience with them.
We were very pleased with the job SERVPRO’s team did and we would recommend them to anyone. The team’s promptness at getting to our house in the Afternoon was impressive and we were extremely grateful for it. Every member of the staff was super friendly and we were very comfortable having them in our home!
Thank you for the amazing work you did on our kitchen after we had a problem with our dishwasher leaking. Everything looks great and customer service was phenomenal.
We had a lower level door blow open during a recent storm causing water, mud, mulch, pine needles and stones to flood out the whole downstairs. SERVPRO’s crew came as soon as possible and worked extremely hard to remove carpeting, trim, drywall and everything else that was destroyed in the flood. They are polite, helpful, friendly and clean up after themselves every step of the way! Thank you!
We had a small fire in our home recently and decided to call up SERVPRO for help with cleaning. So grateful that we had their assistance and guidance during this time.
I had a great experience working with SERVPRO Of Yonkers South and their team. I was out on vacation when an employee of mine called to let me know our office had flooded due to failed water heater. My business was the lucky recipient of ~3 inches of water in our building. They reached out to SERVPRO and they came out to put a plan in place and get the right equipment onsite to start mitigating the problem. After the water was dried up, the team removed the flooring quickly and made clean up a breeze from our flood. I will recommend SERVPRO to any of my customers, or friends who have restoration needs in the future. Everyone was awesome! I never felt they were rushing the job and they took extra care to make sure the office with machines and documents were all 'safe & sound'. Thank you!
A tenant had a fire in their unit after an incident with a candle. You guys did a wonderful job cleaning up and I’m so thankful!
When I contacted SERVPRO to help with post-storm repairs and cleaning in my home, I was welcomed with warmth by their employees. They explained to me the steps they took to help fix my home and were genuinely kind to me during the entire process. I felt comfort in their abilities and safe with them in my home. I would recommend them to family and friends without a second thought. Thank you for all you've done to help me through my crisis!
SERVPRO has definitely earned the right to have PRO in their name. Super responsive, keeping the customer in the know at every turn. It's so wonderfully refreshing to work with a company that makes your priority their priority. If there were 6 stars, they would get 6 instead of 5!
I just wanted to take the time to express how completely satisfied I am with your staff from start to finish. I was out of state when a pipe completely burst in my house. My son just happened to stop by and found everything flooded. We immediately called SERVPRO of Yonkers, and the clean up crew was promptly at my house with everything they needed to drain the water from the rooms and dry up all the remaining water. I received several telephone calls from your staff keeping me aware of what was taking place. I have never been on the receiving end of such prompt and professional service in my life. Many thanks to all of you at SERVPRO of Yonkers.
SERVPRO is amazing, after a fire incident in my garage which ended up transferring into the house, they were very responsive to my questions and arrived very quickly. Their work was efficient and organized. They kept me informed throughout every step of the clean-up process. Great company!
The team who came to my house was wonderful. They were able to answer all of my questions about the damage and the work that needed to be done to fix it. They went above and beyond to ensure the house remained clean and that we were satisfied with the work. If we ever need mitigation again (which I hope we don't) I will be calling them.
5 star review: This is the second time we've had an issue with our water heater leaking and getting water all over our finished basement. This time around was just as good as the first time. Very professional people. Kind, courteous, and took the time to explain everything that they needed to do. They truly did an outstanding job...again! Thank you SERVPRO of Yonkers!
My experience with SERVPRO was outstanding. Imagine coming home in the evening to the most horrific smell coming from the basement only to discover that the septic had backed up into the house due to the recent storms. SERVPRO sent a team over and had everything cleaned up much faster than I had originally expected. They worked extremely hard and efficiently in some less-than-ideal conditions and in addition to all of that they were polite and showed concern for our home. Needless to say I was impressed with the entire experience and would most definitely recommend SERVPRO to anyone.
We had a major soot issue in the basement at my sister’s house. When I walked in that first day, I didn't know where to turn with the mess. Soot webs everywhere! The SERVPRO of Yonkers South crew came in and started the process of cleaning the walls, ceilings and all surfaces. I couldn't believe how wonderful it turned out. They were absolutely professional and very helpful with any concerns we had. I cannot recommend SERVPRO more and especially this crew! Thank you for making this awful mess go away!
SERVPRO of Yonkers responded to my company’s building when a pipe burst open. It caused water damage to two floors and to multiple other companies occupying the space. Their team was onsite quickly and took care of everything for us. They did a great job and helped to significantly decrease the down time for us. I would highly recommend them to everyone.