The technicians are knowledgeable and professional, but also friendly.

From the first initial call to the office and until the issues were all taken care of, we were told what to expect, and that gave us peace of mind that these are the right people for the job.

We couldn't be happier with the way SERVPRO took care of things for us

I can't think of a single improvement to be made.  The whole process was seamless.  The staff was incredibly nice and helpful.  Very prompt.  Efficient.  A wonderful experience for me during a stressful time.  Thank you!

I was a new customer and nervous about the whole process but I was very pleasantly surprised by how helpful SERVPRO of Yonkers was with explaining everything to me.  I was so impressed by that as well as the team’s level of professionalism when they came out to my home to look at the damage.  They were very honest and made me feel comfortable in the decision to go with your company.  I also want to compliment your office staff for being professional as well and answering all the questions that I had in a timely fashion whether it was through email or by phone calls.  I will definitely be referring you to potential customers.  The job your team did was flawless.  Thank you very much and keep up the good work!!

We were very pleased with the job SERVPRO’s team did and we would recommend them to anyone. The team’s promptness at getting to our house in the Afternoon was impressive and we were extremely grateful for it. Every member of the staff was super friendly and we were very comfortable having them in our home!

SERVPRO has definitely earned the right to have PRO in their name. Super responsive, keeping the customer in the know at every turn. It's so wonderfully refreshing to work with a company that makes your priority their priority. If there were 6 stars, they would get 6 instead of 5!

The team who came to my house was wonderful.  They were able to answer all of my questions about the damage and the work that needed to be done to fix it.  They went above and beyond to ensure the house remained clean and that we were satisfied with the work.  If we ever need mitigation again (which I hope we don't) I will be calling them.